Although we always endeavour to fulfil all International orders, there are some limitations on shipping, specifically bulky and heavy orders. The Shopify e-commerce platform that hosts Logo Free Clothing only enables us to effectively charge a flat rate for International orders. We price fairly to those who are buying single units of smaller garments such as polo shirts and sweatshirts.
If you order a heavy or bulky item, or a large number of smaller units, we will contact you with a quote directly from our International Shipping partner Transglobal Express with the most reasonable price and service. If you agree to this revised shipping price a Paypal invoice can be raised for the balance, if not then the purchase will be fully refunded without delay.
We do not aim to make a profit on shipping, you will only be quoted for what Logo Free Clothing is charged. You will be sent a screengrab taken directly from the Transglobal Express website for full transparency. If the charge is only a little more than the standard charge for your region the cost will be absorbed by us if that is viable.
A benefit of Transglobal Express additional to the most competitive pricing is their system offers the quickest Customs clearance we have experienced over the years, reducing lead times substantially over services used in the past.
If you have any concerns regarding a delivery surcharge before ordering, please feel welcome to contact us via the storefront and we can get an estimate before an order is placed.
Customer is liable for the Import Duty to their own Country unless otherwise specified by Logo Free Clothing.
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